http://simplecomplexity.net/stories-of-good-and-bad-customer-service/ Making Simple Sense From Complex Data Tue, 09 Mar 2010 20:32:07 -0500 http://wordpress.org/?v=abc hourly 1 http://simplecomplexity.net/stories-of-good-and-bad-customer-service/#comment-706 10 Stories of Excellent Customer Service — Simple Complexity Fri, 14 Aug 2009 10:10:30 +0000 http://simplecomplexity.net/2007/07/02/stories-of-good-and-bad-customer-service/#comment-706 [...] Airport Fastpark – This is a story written by me regarding one of my favorite companies. Can you believe it is an airport parking lot? [...] [...] Airport Fastpark – This is a story written by me regarding one of my favorite companies. Can you believe it is an airport parking lot? [...]

]]> http://simplecomplexity.net/stories-of-good-and-bad-customer-service/#comment-50 TMac Wed, 15 Aug 2007 02:19:54 +0000 http://simplecomplexity.net/2007/07/02/stories-of-good-and-bad-customer-service/#comment-50 One good measure of customer service I've learned, see if the person serving you thanks you for your business. More often or not, you will be thanking them for doing thier job of serving you. One good measure of customer service I’ve learned, see if the person serving you thanks you for your business. More often or not, you will be thanking them for doing thier job of serving you.

]]> http://simplecomplexity.net/stories-of-good-and-bad-customer-service/#comment-48 Flirt Tue, 14 Aug 2007 18:07:22 +0000 http://simplecomplexity.net/2007/07/02/stories-of-good-and-bad-customer-service/#comment-48 Hi!! I think it is great that u have put out there a good customer service report. I work in the customer service indutry myself, within management in a fast food chain, and we pride ourselves on excellent customer service. When you go into a fast food restaruant you don't expect to have "sit-down" restaurant service. And by "sit-down" service i mean, having someone come out and ask u if everything was alright with your meal, and be offered to take your tray for u and even ask if u would like a cup of coffee or a refill. But within the chain i work for, we do that. We go above and beyond what is expected of a fast food restaruant and always do our very best to make the customer's experience that much more enjoyable. After all that is what customer service is all about and for those that are in this industry, if u do not want to serve the customer then it is time to find a new occupation! Hi!! I think it is great that u have put out there a good customer service report. I work in the customer service indutry myself, within management in a fast food chain, and we pride ourselves on excellent customer service. When you go into a fast food restaruant you don’t expect to have “sit-down” restaurant service. And by “sit-down” service i mean, having someone come out and ask u if everything was alright with your meal, and be offered to take your tray for u and even ask if u would like a cup of coffee or a refill. But within the chain i work for, we do that. We go above and beyond what is expected of a fast food restaruant and always do our very best to make the customer’s experience that much more enjoyable. After all that is what customer service is all about and for those that are in this industry, if u do not want to serve the customer then it is time to find a new occupation!

]]>